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Frequently Asked Questions

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How to view and pay bill

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to manage all you unifi service, pay bills, view and download your bill 24/7, get help and much more.

unifi your world with our All In One Plan and enjoy MORE saving.
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Note: This online application is only applicable for Malaysian citizen only. For non-Malaysian passport holders, please visit the nearest TMpoint for more info.

Your Installation Address

Which Add On product and service(s) are you interested in? (Optional)

Add additional unifi Plus Box RM20/month
Add one Smart Device with unifi easy payment?
Enter Delivery Address

Note: For new customer with Malaysian ID holder:

RM200 Advance Payment to be paid within 10 days after unifi installation. The amount will be reflected in your first or second month unifi bill.

Add Mesh Wi-Fi to get even better Wi-Fi coverage all over your house
Add on unifi TV Ultimate Pack with unifi Plus Box for RM60/month

Your new unifi Mobile Plan

1 x unifi Mobile 99 promotion at RM59/month

I want to maintain my number
I want new number
Enjoy same price of RM59/month each. You can maintain number or subscribe to new number. Further arrangement can be done during the call.

Your Personal Details

I wish to subscribe unifi services for 24 months provided by Telekom Malaysia Berhad. The above information provided is correct and valid.  

I understand that if I request for termination within 24 months, early termination charges based on the package fee for the  remaining months will be imposed as stated in Terms and Conditions of the Campaign.

I understand that I will enjoy the promotional price for 24 months. 

I hereby agree that the discount that I enjoy by subscribing to unifi Your World Campaign plan will be removed if I terminate one of the service either mobile, internet or TV content

I will receive two (2) separate bill for broadband and mobile.

I understand that device penalty will be imposed for early termination and downgrade of package within 24 months. Please refer to unifi Your World with Home Smart Device Terms and Conditions.

I understand and agree to pay advance payment for broadband within 10 days after installation is complete

By submitting the form, I have read and understood the TM's Privacy Policy and the Terms and Conditions of the product offerings. I acknowledge that I may be contacted via email and phone for order verification.